Returns & Refunds policy

At Tabah Group, we strive to ensure the complete satisfaction of our clients with the products and services we provide. Our refund policy outlines the circumstances under which refunds can be issued and the process for requesting a refund.

1. Eligibility for Refunds

  • Pharmaceutical Products (Tabah Pharma)

    • Refunds may be issued for unopened, unused, and undamaged products returned within [insert number] days of purchase with a valid receipt.

    • Refunds will not be issued for prescription medications once sold.

  • Preventive Healthcare Services (Tabah Care)

    • Refunds for services rendered will be considered on a case-by-case basis. If you are dissatisfied with any aspect of the service, please contact us within [insert number] days of receiving the service.

    • Any prepaid services may be refunded if cancellation is requested at least [insert number] hours prior to the scheduled service.

  • Dental Supplies and Equipment (Tabah Import and Export)

    • Refunds for dental supplies and equipment are available for items that are defective or damaged upon receipt. Please notify us within [insert number] days to arrange for a return and refund.

    • Custom orders, opened packages, and items that have been installed or used are not eligible for refunds.

2. Process for Requesting a Refund

  • Contact Us: To initiate a refund request, please contact our customer service team at [insert contact information] with your order details, the reason for your request, and any supporting documentation (e.g., receipt, photos of damaged items).

  • Evaluation: Our team will review your request and may ask for additional information if necessary. We aim to respond to all refund requests within [insert number] business days.

  • Return of Items: If your refund request is approved for a product return, we will provide instructions on how to return the item(s) to us. Please ensure that items are securely packaged to avoid damage during transit.

  • Refund Issuance: Once we receive the returned item(s) and verify their condition, we will process the refund. Refunds will be issued to the original payment method used for purchase within [insert number] business days.

3. Non-Refundable Items

Certain items and services are non-refundable, including but not limited to:

  • Prescription medications

  • Custom orders and special equipment

  • Services already rendered where satisfaction cannot be quantitatively measured or demonstrated

4. Exceptions

  • In certain cases, where legal requirements apply or special conditions are met, exceptions to the above policies may be considered.

5. Contact Information

For any questions or to request a refund, please contact us at:

[Insert Contact Information] [Phone Number] [Email Address]

6. Amendments

We reserve the right to amend this refund policy at any time. Any changes will be published on our website, and the effective date will be updated accordingly.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail